FAQ
Why is my IRA account number necessary for a 401(k) rollover?
Your 401(k) provider needs this information so they know where to transfer your funds.
What if my provider is not listed here?
Let us know! Our team of rollover experts are standing by and can help you find your account number — support@hicapitalize.com.
I followed the instructions but I still don’t see my account number.
If you just opened your account, it may take up to 24 hours for your account number to appear. Sometimes your IRA provider may require you to complete an extra step or two before they officially open your account, so also check your inbox for any instructions from them.
If you still haven’t seen it after a day or two, send us an email to support@hicapitalize.com.
Ok I’ve got my account number, what’s next?
Great work! Log in to Capitalize to finish your rollover.